Privacy & Conditions of Use

Mission: Hope Privacy Statement

Mission: Hope is committed to respecting your privacy and security. We provide this Privacy Statement to make you aware of our privacy policy and security practices, and to inform you about the way your information is collected and used. To make this notice easy to find, we make it available on our homepage and from the bottom of every Mission: Hope web page. Once you choose to provide us personally identifiable information (any information by which you can be identified such as name, email, phone number, address, and any related interest) either online or offline, you can be assured that it will only be used to support your relationship with Mission: Hope.

Information Collected

In your relationship with Mission: Hope, you can make donations, request materials or subscribe emails or SMS text messages. The types of personal information we may collect include name, contact and billing information, transaction and payment information. If you apply for a job, all related application information will be collected and stored. In order to tailor our subsequent communications to you and continuously improve our services, we may also ask you to provide us with information regarding your personal or professional interests, demographics, and contact preferences.

Disclosure of Information

Mission: Hope uses your information to understand your needs and provide you with better service. Specifically, we use your information to help you complete a transaction, communicate back to you, update you on the impact of your donations and special events, and to personalize our services and communications with you. Credit card and/or checking account information is used only for payment processing and is not retained for other purposes. From time to time, we may also use your information to contact you for market research or provide you with information we think would be of particular interest. At a minimum, we will always give you the opportunity to opt out or decline Mission: Hope marketing or market research contact. 

Sharing Information

It is Mission: Hope’s policy to ensure that all data including name, email, phone number, address, and any related interest is not used or disclosed except as necessary to provide services, to protect the confidentiality or security of personal data or as otherwise permitted by law. Mission: Hope does not rent, sell, or lease data including name, email, phone number, address, and any related interest with others. However, in those situations where we retain third parties to perform processing tasks or other activities, and transfers personal data to those partners or to any of our international offices, we require that these groups agree to provide at least an equivalent level of protection as provided by Mission: Hope.

Links to Other Resources

Our websites may contain links to other online resources. We provide the links for your convenience, but we do not review, control, or monitor the privacy practices of online resources operated by others. This Privacy Statement does not apply to any other online resources where a link to this Privacy Statement does not appear. We are not responsible for the performance of sites operated by third parties or for your business dealings with them. Therefore, whenever you leave this website we recommend that you review each site's privacy practices and make your own conclusions regarding the adequacy of these practices.


Mission: Hope will not use or share the personally identifiable information (name, email, phone number, address, and any related interest) you provide to us in ways unrelated to the ones described above without first letting you know and offering you a choice. As previously stated, you may let us know if you do not wish to receive communication from us, and we will do everything we can to honor such requests.


Mission: Hope takes reasonable steps to ensure that personal data is reliable, accurate, and complete. The steps we take to ensure data integrity are made in light of the purposes for which the Personal Data is used. It is the policy of Mission: Hope to ensure that all Personal Data is maintained only as long as necessary or as otherwise permitted by law.


To review or correct your personal information (name, email, phone number, address, and any related interest), or opt-out of receiving communication contact us at 888.254.8005 or, Monday through Friday, 8:00am to 5:00pm. To protect your privacy and security, we will also take reasonable steps to verify your identity before granting you access or enabling you to make corrections. It is the policy of Mission: Hope to ensure that all personal data is maintained only as long as necessary or as otherwise permitted by law.


Mission: Hope is committed to ensuring the security of your information. We have implemented reasonable electronic, physical and procedural safeguards designed to help protect against the loss, unauthorized access or disclosure, alteration or destruction of the information under our control. We use encryption systems, when collecting or transferring sensitive data such as credit card information. Certain features of our website may require you to use an access code, password or similar unique identifier. You are responsible for protecting the secrecy of your account information. Although we strive to protect your personal information, no data transmission over the Internet is completely secure. There is some risk associated with any data transmission, including the risk that personal information may be intercepted in transit. If a breach of your personal information occurs we will provide a notification within a timeframe and by a manner permitted by your local jurisdiction.

Consent to Transfer

This website is operated in the United States. If you are located in the European Union, Canada or elsewhere outside of the United States, please be aware that any information you provide to us will be transferred to the United States. By using the website or providing us with your information, you consent to this transfer.

Conditions of Use

Mission: Hope provides these services described to you subject to the conditions contained within this Privacy Statement. If you visit our website you accept these conditions. Please read them carefully. In addition, when you use any current or future Mission: Hope website, service or visit any entity referenced by Mission: Hope, in its website, you also will be subject to the guidelines and conditions applicable to any such entity.


All content included on this site, such as text, graphics, logos, photographs, button icons, images, audio clips, digital downloads, data compilations, and software, is the sole and exclusive property of Mission: Hope or its content suppliers and is protected by United States and international copyright laws. The compilation of all content on this site is the exclusive property of Mission: Hope and protected by U.S. and international copyright laws.

License and Site Access

Mission: Hope grants you a limited, nonexclusive, nontransferable, and revocable license to access and make personal use of this site and not to download or modify it, or any portion of it, except with express written consent of Mission: Hope. This license does not include any resale or commercial use of this site or its contents; any collection and use of any information, images, content or photographs or any derivative use of this site or its contents; any downloading or copying of information for the benefit of another; or any use of data mining, robots, or similar data gathering and extraction tools. This site or any portion of this site may not be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without express written consent of Mission: Hope. You may not frame or utilize framing techniques to enclose any Marks, photographs, content or other proprietary information (including images, text, page layout, or form) of Mission: Hope's website without express written consent. You may not use any meta tags or any other "hidden text" utilizing Mission: Hope's website name or Marks without the express written consent of Mission: Hope. Any unauthorized use terminates the permission or license granted by Mission: Hope, to access this site. 

Site policies & Modification

Mission: Hope reserves the right to make changes to this site, policies, and these Conditions of Use at any time. 

Are cookies used?

Cookies are used to determine the success of Mission: Hope's website and marketing campaigns. This allows us to be good stewards with the donations that are given to us to determine our online effectiveness, which also helps keep our expenses low.

In addition to cookies, we use other technologies, including pixel tags, to gather information on how our users interact with our website and to help us efficiently monitor our website and marketing campaigns. These technologies, for example, show us popular pages, conversion rates, click-throughs and other information that can be used to improve our website.


Last Updated: April 2018